SPECIAL NOTE OF WARNING RELATED TO WINDOWS XP
COMPUTERS
Microsoft has announced that they will
no longer support Windows XP (and Office 2003) as of April 8, 2014. This sunset of XP
along with the increased security regulations under the HIPAA Final Rule will
create a logistical and budgetary challenge for many MT businesses, healthcare
organizations, and MT subcontractors.
Windows XP is
often the preferred platform for enterprise-wide applications and individual
users in the medical transcription industry. Even with a VPN
connection, there are at a minimum temporary files stored on the local PC that
a good hacker can get at. Configuration of the VPN login/logout
process can be set so that all temporary files are deleted upon exiting the VPN
which could help with security concerns.
Upgrading a PC from XP to Windows 7 is not for
the faint of heart. The hard drive must be completely wiped before
the upgrade. All data files must be saved to another location (jump
drive, external hard drive, network drive, etc.). Then after the upgrade
all software will need to be reinstalled from original media so those CDs or
access information will need to be gathered up prior to upgrading.
While IT experts are equipped to handle this, many others would find this to be
quite challenging.
Norton has taken a “wait and see” approach
before committing to post demise of XP. They have stated that they
will continue to support their program. However, they have qualified that
“Symantec Support may not be able to provide full threat resolution on XP
systems due to a lack of Microsoft security patches.” See these links for
those formal announcements.
It will be an unknown element as to how at risk
PCs are without support from Microsoft or how soon that risk will be increased after
the official sunset date of April 8, 2014. Traditionally, however,
hackers have taken advantage of this vulnerability so there is clearly the
potential for high risk. With the
guarantee of no support from Microsoft and the limited ability of vendors such
as Norton to commit to security on Windows XP computers after April 2014, the
risk to PHI outweighs the benefit of utilizing out-of-date and technically unsupported
hardware.
We recommend that healthcare organizations, MT
services, and MTs take a proactive approach to this issue. If you are using a Windows XP computer you will
need to evaluate your PC to determine if it has the potential for upgrading to
Windows 7; if it does then have it upgraded. If it does not, purchase a Windows
7 (NOT a Windows 8) computer.
You will want to be to be fully operational on a
Windows 7 computer before April of 2014, but why wait until the last minute, do
it sooner rather than later to improve your selection of Windows 7 computers
available for purchase.
If you have any questions related to this
notification, contact Brenda at bjhurley@aol.com.
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